MBTrail Case Study

The MBTrail Case Study is a UX/UI design project focused on improving accessibility and real-time navigation for public transit riders. Developed in Figma and Microsoft applications, the project explores how thoughtful, user-centered design can simplify the transit experience and provide riders with reliable travel information when they need it most.

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The project began with research into the challenges commuters face when navigating the MBTA system. Through user research, workflow analysis, wireframing, usability testing, and iterative feedback, my team identified a need for more accessible and easily digestible real-time transit information. Accessibility became a primary design focus, with particular attention given to color contrast, visual hierarchy, and clear information architecture.

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To address these challenges, we designed an intuitive mobile experience centered around two core functions: providing real-time travel updates and helping users track subway locations. By focusing on these essential tasks, we created a streamlined interface that reduces cognitive load while improving the overall rider experience.

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The design was intentionally aligned with the existing MBTA ecosystem by using familiar colors, typography, and visual patterns. This approach helped create a seamless experience that felt recognizable to riders while introducing new tools for navigation and trip planning.

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The final solution demonstrates how accessible, focused design can improve the usability of public transit by delivering critical travel information in a clear, efficient, and user-friendly format.